FAQs

If you have a question about the DublinTown Gift Vouchers, please check our drop-down Frequently Asked Questions. If your question has not been answered, please email [email protected] or call 01 633 4680.

Can I use this voucher anywhere in Dublin City?

No, only businesses listed on this website - full list can be seen on our Where to Redeem page.

What if my purchase is less than my voucher value?

You should receive the difference in cash from the business or a voucher from the business to the value of the difference, if cash is not an option.

What if my purchase is more than my voucher value?

Simply add the outstanding difference using cash or credit/debit card.

What if my voucher expires?

Vouchers are valid for 5 years from date of issue. Please contact the DublinTown office by emailing email [email protected] or call 01 633 4680 and you'll be instructed to return the voucher to receive an updated voucher.

Can I get a digital voucher emailed to me?

No, the DublinTown Gift Voucher is a nicely designed and printed voucher, making it very presentable as a gift to add that extra flourish to your card. The gift vouchers are SENT OUT TO CUSTOMERS BY POST. Allow 3 to 5 working days for arrival.

Can I use this voucher in suburban locations of businesses listed on this website?

No, only city centre locations. E.g. TGI Friday's is listed on this website, however your voucher is only accepted in the two city centre outlets. Sam's Barbers is listed on this website, the voucher can only be used in the 2 city centre Sam's Barbers locations. Fallon & Byrne is listed on this website, however your voucher is only accepted in the restaurant & wine cellar of the Exchequer Street outlet.
Its is advised to always check with the businesses before making a purchase or booking.

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If your question was not answered above simply contact us